FAQs
We offer a hassle-free 30-day return policy. If you're not satisfied with your purchase, you can return your sunglasses within 30 days for a full refund or exchange.
You can track your order by logging into your account on our website. Once your order is shipped, you'll receive a tracking number and a link to follow your package's journey.
We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other popular online payment methods for a secure and convenient shopping experience.
We don't offer a try-on service online, but we are currently working on a virtual try-on feature for our website that allows you to see how the sunglasses look on your face using your device's camera.
We are currently researching the prescription sunglasses market as we look forward to transitioning into that area in the near future. As of now, that idea is pending but stay tuned!
Shipping costs and delivery times vary based on your location and the shipping method you choose. You can find detailed information at checkout.
Simple answer is yes, you can return or exchange sunglasses if they don't fit or suit you well but refer to our return policy for further detail as there are limitations and restrictions based on circumstance.
Many of our sunglasses offer polarized lenses. You can find information about lens features in the product descriptions.
We recommend using a microfiber cleaning cloth and a lens cleaning solution to keep your sunglasses clean. Avoid using abrasive materials that may scratch the lenses.
Yes, we offer gift cards and gift certificates that can be purchased and used on our website.
If you receive damaged or incorrect sunglasses, please contact our customer support team immediately, and we will arrange for a return, exchange, or refund as necessary.
You can contact our customer support team via email, phone, or through the contact form on our website. We are here to assist you with any questions or concerns.