FAQs

What is your return policy for sunglasses?

We offer a hassle-free 30-day return policy. If you're not satisfied with your purchase, you can return your sunglasses within 30 days for a full refund or exchange.

How can I track my order?

You can track your order by logging into your account on our website. Once your order is shipped, you'll receive a tracking number and a link to follow your package's journey.

What payment methods do you accept?

We accept major credit cards (Visa, MasterCard, American Express), PayPal, and other popular online payment methods for a secure and convenient shopping experience.

Can I try on the sunglasses before purchasing online?

We don't offer a try-on service online, but we are currently working on a virtual try-on feature for our website that allows you to see how the sunglasses look on your face using your device's camera.

Do you offer prescription sunglasses?

We are currently researching the prescription sunglasses market as we look forward to transitioning into that area in the near future. As of now, that idea is pending but stay tuned!

What is the shipping cost and delivery time?

Shipping costs and delivery times vary based on your location and the shipping method you choose. You can find detailed information at checkout.

Can I return or exchange sunglasses if they don't fit well or suit my face?

Simple answer is yes, you can return or exchange sunglasses if they don't fit or suit you well but refer to our return policy for further detail as there are limitations and restrictions based on circumstance.

Are your sunglasses polarized?

Many of our sunglasses offer polarized lenses. You can find information about lens features in the product descriptions.

How do I clean and maintain my sunglasses?

We recommend using a microfiber cleaning cloth and a lens cleaning solution to keep your sunglasses clean. Avoid using abrasive materials that may scratch the lenses.

Do you offer gift cards or gift certificates?

Yes, we offer gift cards and gift certificates that can be purchased and used on our website.

What should I do if I receive damaged or incorrect sunglasses?

If you receive damaged or incorrect sunglasses, please contact our customer support team immediately, and we will arrange for a return, exchange, or refund as necessary.

How do I contact customer support for further assistance?

You can contact our customer support team via email, phone, or through the contact form on our website. We are here to assist you with any questions or concerns.